You can contact your local Ford dealer to book in a test ride.  Alternatively, you can contact us to arrange an online virtual demo with our sales team. We strongly recommend you check with dealers prior to arriving to confirm stock levels as these can vary dealer to dealer.

Your bike has four available riding modes (and ‘non-assisted’). Each of our bikes do have varying options, we recommend you head to the Assembly + User Manual section for comprehensive guides on how to operate your bike.

No worries, your bike will turn into a “standard” bike and you will be able to ride in non-assisted mode.

Although your bike is weather resistant (can handle light rain) it is recommended that you do not ride in torrential rain or through deep puddles. This can enter your battery and motor, causing damage.

The Bronco is comfortable on-road and off-road trail riding thanks to the suspension forks and grippy tires. The Mustang is more at home on tarmac, but can handle smooth gravel or dirt roads.

Your bike is delivered to you pre-assembled, you simply need to affix the front wheel, plus straighten and tighten the handlebars. A full manual will be provided with instructions. Assembly by an authorized service centre can also be arranged upon request.

To enquire about estimated delivery timelines and availability in your location, simply complete our Request Order Update form.

You will be advised an approximate time frame the bike will arrive in your country's regional distribution centre. From there, once the shipment clears, your bike is collected from our distribution centers and makes its journey to you. From time to time, delays may occur in customs and general freight congestion. We will keep you updated as and when these occur.

If you would like to make amendments to your order, please contact our Customer Care team.

What happens if there is a warranty issue or concern with my bike?

We offer comprehensive warranties, accessible service centers and customer support on all of our bikes. You can find our warranty list here. To file a warranty request, simply contact our Customer Care team.

We have partnered with Affirm to provide easy monthly payment options, which are available at checkout.

Applicable state and local taxes are allied upon checkout dependent on the delivery address entered at checkout.